EVVRPaws Grooming Privacy Policy
Last Updated: June 2026

At EVVRPaws Grooming, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, contact us, or book our grooming services.

1. Who We Are

EVVRPaws Grooming provides professional pet grooming services. We are responsible for the collection and use of personal information described in this Privacy Policy.

For any questions regarding this Privacy Policy, please contact us using the details provided on our website.

2. Information We Collect

We may collect and process the following information:

Personal Information

• Name

• Email address

• Telephone number

• Home address (where required)

• Appointment and booking information

Pet Information

• Pet name

• Breed

• Age

• Weight

• Medical conditions 

• Behavioural information

• Vaccination information 

• Veterinarian Name & Contact Details

Website Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Website usage data

• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Schedule and manage appointments

• Provide grooming services safely and effectively

• Contact you regarding bookings or enquiries

• Send appointment reminders

• Process payments where applicable

• Improve our services and website

• Meet legal and regulatory obligations

• Respond to customer support requests

Where you have provided consent, we may also send marketing communications regarding promotions, special offers, and business updates.

4. Marketing Communications

If you choose to receive marketing communications, we may contact you by email, SMS, or social media.

You can opt out of marketing communications at any time by:

• Clicking the unsubscribe link in emails

• Contacting us directly

5. Photographs and Social Media

We may occasionally take photographs of pets before, during, or after grooming for promotional purposes, including use on:

• Our website

• Social media platforms

• Marketing materials

We will only use photographs where permission has been provided by the owner. Consent may be withdrawn at any time by contacting us.

6. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business, including:

• Appointment booking software providers

• Payment processing providers

• Website hosting providers

• Veterinary professionals in emergency situations

Any third parties we use are required to handle your information securely and in accordance with applicable data protection laws.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

• Unauthorised access

• Loss

• Misuse

• Alteration

• Disclosure

While we strive to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

When information is no longer required, it will be securely deleted or anonymised.

9. Your Rights

Under applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information

• Restrict or object to certain processing activities

• Withdraw consent where processing is based on consent

• Request a copy of your personal information

To exercise any of these rights, please contact us using the details on our website.

10. Cookies

Our website may use cookies and similar technologies to improve user experience and website performance.

Cookies may be used to:

• Remember user preferences

• Analyse website traffic

• Improve website functionality

You can manage cookie preferences through your browser settings.

11. Third-Party Links

Our website may contain links to third-party websites, including social media platforms. We are not responsible for the privacy practices or content of those websites.

We encourage users to review the privacy policies of any third-party websites they visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

EVVRPaws Grooming
Email: help@evvrpaws.com
Phone: 02830050330
Website: www.evvrpaws.co.uk

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.